Natwest

Multiplatform / Research / Product Design




    October 2018-2020 |    Client: Publicis Sapient, Natwest |

Separator

Lead User Product Designer This project involved leading all phases of feature development for both Android and iOS platforms, from initial research and concept development to final design and successful delivery. Notably, I contributed to the integration of Open Banking features, including bank aggregation, insights, and saving goals. Additionally, I enhanced the credit card feature with installment lending options, achieving conversion rates that surpassed business targets, doubling the expected rates. These accomplishments were instrumental in earning the app the distinction of being recognized as the Best Banking App in 2018, complemented by an impressive app store rating of 4.5.